Complete Device Care, Simplified.
Manage, diagnose, service and maintain your computer devices through one connected platform, with UKEL's own technical
expertise behind every service.
Get Startedexpertise behind every service.
Computer Services for Leading Brands
Services
Complete Computer & Apple Device Services
Your Device. Your Tree.
Every subscription grows something real.
Every UKEL Device Subscription helps plant a real tree on your behalf. Because taking care of your technology shouldn’t mean forgetting about the planet.
Real trees. Real impact. Part of your UKEL plan.
About UKEL
Technology Should Make Life Simpler. So Should Its Care.
We believe your computer should be more than a device you use. It should be one you can understand, manage, maintain and trust. That is why we built UKEL, a technology-led device-care ecosystem where diagnosis, repair, maintenance and service history live in one connected place.
Every device gets a digital identity, our in-house technicians bring the expertise, and our AI layer makes diagnosis smarter over time. One device, one journey, one place.
UKEL. Possibility Simplified.
Our Team
Meet our expert team
Rahul Mehta
Founder & CEO
Priya Sharma
Chief Technology Officer
Amit Kumar
Head of Operations
Sneha Reddy
Customer Success Lead
FAQ
Frequently asked questions
What exactly is UKEL and how does the platform work?
UKEL is a tech-enabled computer service platform where you log in using mobile OTP, add your device, and manage all repairs, upgrades, and support through a dedicated device chat. Every service, update, and conversation stays linked to that device for complete clarity.
Which devices and brands are supported on UKEL?
UKEL supports laptops, desktops, all-in-one PCs, and Apple devices such as MacBook, iMac, and Mac Mini. We work with major brands including Dell, HP, Lenovo, Apple, and other commonly used computer manufacturers.
How do I request or book a service for my device?
After logging in and adding your device, a device-specific chat opens. You simply describe the issue, select the required service from the list, choose a service mode, and complete checkout to raise a service request.
What service modes does UKEL offer and how do they work?
UKEL provides three service modes: on-site service, pickup & drop, and walk-in. Availability and additional charges depend on your location, pincode, and selected service. All options and charges are shown clearly before booking.
How does payment and diagnosis work on UKEL?
UKEL offers both pay-now and pay-after-service options. A minimum non-refundable diagnosis charge applies initially. If you approve the repair, upgrade, or service, the diagnosis charge is adjusted in the final bill.
Is my device, data, and communication safe on UKEL?
Yes. UKEL works only with verified technicians and follows a structured service process. All communication, service approvals, and history remain securely stored within your device chat for transparency and accountability.