Privacy Policy

Introduction

The brand Ukel and the website www.ukel.co are owned and operated by Ukel Corporation Private Limited ("our," "us," "we," or the "Company").

This Privacy Policy explains how we collect, store, process, and protect user information. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.

This Privacy Policy forms an integral part of the Terms & Conditions of the Website.

Information We Collect

1. Contact Information

• Name, email address, mobile number, address, city, state, pin code, country, and IP address
• Payment information when required
• KYC documents for verification or compliance

2. Information You Post

We collect information you post on our website, official social media pages, or third-party platforms related to Ukel.

3. Demographic Information

• Preferences related to computer hardware and services
• Products or services browsed or purchased

4. Other Information

• Device information and operating system
• Browser details and IP address
• Website activity and analytics data

How We Collect Information

1. Directly From You

• Account registration and login
• Purchases, subscriptions, and service requests
• Customer support interactions

2. Passive Collection

• Cookies, Google Analytics, and similar tools
• Tracking IP address and browsing behaviour

How Your Information Is Used

• To confirm transactions and service bookings
• To communicate updates and notifications
• To improve services and personalize experience
• To comply with legal obligations

Data Security

We implement reasonable technical and organizational measures aligned with industry standards. However, no system is completely secure.

Shipping and Delivery

For international buyers, orders are shipped and delivered through registered international courier companies and/or international speed post only. For domestic buyers, orders are shipped through registered domestic courier companies and/or speed post only.

Orders are shipped within 1-2 days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to courier company/post office norms.

Ukel Corporation Private Limited is not liable for any delay in delivery by the courier company/postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 1-2 days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation.

Delivery of all orders will be to the address provided by the buyer. Delivery of our services will be confirmed on your mail ID as specified during registration.

Grievance Redressal

📧 Email: [email protected]

Governing Law

This Privacy Policy shall be governed by the laws of India and subject to Indian courts.

Contact Us

You may contact us using the information below:

For any issues in utilizing our services, you may contact our helpdesk on 7600682109 or [email protected]